SHIPPING & RETURNS
Items will be shipped daily Mon-Fri. We ship through USPS! Turn around time is 1-2 days when item is in stock. We understand wanting your items immediately so we do offer free LOCAL PICKUP! We ask that you also understand this is a one employee business. I work very hard to keep up with all my RAINbou shoppers. Please be patient with me and email/text for any questions! :)
Return & Exchange Policy
We hope that you love all your purchases from RAINbou. However, we do understand that sometimes you may need to return a purchase. Purchases are eligible for STORE CREDIT/EXCHANGE ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return. If your item has been worn/damaged we will not accept your return.
The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx.
No return authorization is needed, simply ship your item to:
PO BOX 995
Joaquin, TX 75954
Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.